Return Policy
DRAFT for owner approval. Bracketed items need a decision before launch.
Food products
Because Surge is a food product, we can't accept returns of opened or used bags.
Damaged or wrong items
If your order arrives damaged or is not what you ordered, email hello@surgejerky.com within [X] days of delivery with your order number and a photo. We'll replace the item or refund you.
Refunds
Approved refunds go back to your original payment method within [X] business days.